Returns Policy

At The Bare Essentials Co., we want you to be happy with your purchase.

 

For hygiene and safety reasons, skincare and personal-care products that have been opened or used cannot normally be returned unless the product is faulty, damaged or not as described.

Products that are returned must be unused and, where applicable, remain sealed and in their original condition.

​

If you receive an item that is faulty, damaged or incorrect, please contact us as soon as possible at:
nicky@bare-essentials.co.uk

​

Please include your order details and, where appropriate, photographs of the product or packaging so that we can resolve the issue as quickly as possible.

​

Where a product is faulty, damaged or not as described, your statutory consumer rights apply and we will provide an appropriate remedy in accordance with UK consumer law.

​

If you need to contact us about a return for any other reason, please email:
nicky@bare-essentials.co.uk

​

Nothing in this Returns Policy affects your statutory rights as a consumer.